The importance of online reviews for small businesses is rising, but is there a way to make your online reputation rise as well? Good news. The answer is: Yes!
- Set up Profiles on Review Sites: Clients can’t review your business if they can’t find it, so make sure you have profiles set up for your company on the top review sites: Google+, Yahoo, Yelp, Facebook, etc.
- Ask for Reviews: The best way to increase the number of reviews for your in-home care business is to simply ask. Your clients understand how important reviews are to your agency, and if you’ve given them great service, they’ll be happy to give you a glowing review in return.
- Make It Easy to Leave Reviews: Put direct links to your review profiles in multiple places, like your email signature, newsletter, and on your website.
Use RISE to Manage Your Online Reputation
RISE (Reputation Improved – SEO Enhanced) is corecubed’s new reputation management system that helps home care agencies generate more positive client feedback and turn it into online reviews that improve your agency’s reputation, enhance SEO for your website, and increase sales. With our RISE system, clients receive emails asking them for feedback. Clients who give positive feedback are asked to review your agency on the online review sites of your choice. Clients who leave negative feedback are routed to a page asking for suggestions on how to improve, allowing their concerns to be heard and giving you an opportunity to improve your service. Win-win. To learn more about RISE, visit the corecubed website.